The Creative Industries Innovation Centre has engaged Jackie and Yen on numerous occasions to undertake complex evaluation, industry research and analysis. Their work has been high quality, astute, and strategic and has contributed richly to the Australian Government’s creative industries knowledge and intelligence. Jackie and Yen have been, and will continue to be, an asset to our mission.

Adam Blake, Programs and Partnerships Director, Creative Industries Innovation Centre

I worked with Jackie on an evaluation project for the Arts Centre which looked at measuring the audience experience for young people.

Jackie was an absolute joy to work with: highly intelligent, collegiate and innovative in her approach. She is strategic but has a practical mind for the detail required to implement her ideas.

I would recommend Jackie to any organisation as a consultant who is committed to delivering the highest quality work.

 Sarah Penhall, Evaluation Manager, Arts Centre Melbourne

Yen and Jackie did some very complex and comprehensive research for Artsupport Australia with great results in the tight timeframe.

Ivana Jirasek, Artsupport Australia

The artistic vibrancy resources are some of the best work I have seen come out of the Australia Council. We have already started using them in our business planning.

 Mary-Jo Capps, General Manager, Musica Viva Australia

I have to say that of all the years and all the people working in bureaucracies, I think you did some of the most thorough research I’ve seen. And even better, clear enough to influence policy!

Libby Anstis, former General Manager, Queensland Theatre Company

We contracted Yen and Jackie to create case studies to illustrate the results of the Connecting Arts Audiences Online research. This was a complicated brief with a tight deadline – which they approached with their usual intelligence and can-do attitude. The results exceeded my expectations. I highly recommend Jackie and Yen’s work.

Bridget Jones, Research Director, Australia Council for the Arts

I have no hesitation in recommending Jackie as a thoughtful and insightful business analyst and consultant who is not only highly intelligent and great value but a fantastic colleague.

Atul Joshi, General Manager, Sydney Philharmonia

I loved the papers on artistic vibrancy, and have been telling people about them ever since I got back from Australia. It’s probably the most important discussion we can have.

 Alan Brown, international arts consultant, WolfBrown

Jackie is a top-notch program evaluation consultant. My team has developed and learned a great deal from our ongoing collaborations with Jackie, all of which has enabled us to significantly grow our internal capacity to engage in effective program evaluation at Arts Centre Melbourne. I have been consistently impressed with Jackie’s rigour, insights and creative approach to problem-solving in a complex environment. I would recommend her unreservedly to any arts or social organisation seeking similar expertise

Robin Penty, Manager, Education Familes and Youth Programs, Arts Centre Melbourne

Jackie Bailey is an innovative policy and research consultant. I very much enjoyed working with Jackie and have found her input to various projects invaluable.

Lisa Cahill, Manager, Australian Design Alliance